Terms & Conditions

Merchant Details

In accordance with the Japan Act of Specified Commercial Transactions, we provide our business information as follows.

Seller:Ichimonji Chuki Co., Ltd.
President:Ryo Tanaka
Headquarters:14-8 Namba-Sennichimae, Chuo-ku, Osaka-shi, Osaka-fu 542-0075, Japan
Retail Store:B1 to 2nd floor of the same building
Contact Details:Tel. +81-6-6633-9393
Order Method:Via website (online store)
Payment Method:Paypal, VISA, Master, American Express, Google Pay, Apple Pay
Costs Other Than Goods:Shipping fees will be added /
Purchases shipped to Japanese addresses are subject to Japanese consumption tax
Shipping Methods:We send items from Japan.
Shipping Timing:We generally ship orders within one week receiving payment. We will do our best to notify you of any delays.

Returns and Exchanges

As a general rule, we do not accept customer requests for returns or exchanges.

If you received a defective product or the wrong product, please contact us by email within seven days. Then, we will guide you through the return process. After your defective items arrive our shop, we will send the new one to you. All shipping costs will be paid by our side.

Governing Law

The finalization, validity, fulfillment, and construe of this contract are governed by Japan's laws. This contract is effective as of January 31st, 2017.

Ichimonji Chuki Co., Ltd.